FAQs (Frequently Asked Questions) How long is the turnaround for a full Thermal printer service? A full service on our ticket machine takes approximately 1 week. Do you charge extra for artwork design and set up? No, artwork and design are free for new bespoke card business. What are your lead times on most standard items to a UK Address? Lead times on nearly all stock items are 1 day, next day delivery. Pre printed lanyards are circa 12-14 days from sign off of artwork.